SHIPPING

Free shipping is offered on all Romilly Wilde orders over £125 in the UK. Standard courier charges will apply on all orders under £125 and all orders Internationally. Cut off time for receiving orders is 1pm for goods to be despatched that working day and will be dispatched by next day delivery via DPD (only applies to orders in the United Kingdom).  All details will be sent to you via email in your order confirmation. We use a number of international couriers, details of which will be provided in your shipping confirmation as delivered to you by email.

Please refer to the separate ‘Delivery & Returns’ section on the website.  We would ask you to inspect the Goods upon delivery to check that your order is complete.  Should there be any problem with the Goods please notify us as soon as practicable and in any event within 48 hours of Receipt of the Goods.

RETURNS & REFUNDS

Our customers are much valued, so if after receiving an order you change your mind, you are entitled to a full refund, no questions asked. However, goods being returned to us must be in their original, un-opened and unused condition.  It is easy to detect whether product has been dispensed from the pumps, and we remain within our rights to not issue a refund if this is shown to be the case.  If however you have a complaint after using the product, please contact customerservices@romillywilde.com.  If any of your products fail or are faulty, please return to the address below with all your details  and reasons for return.  All returns to be sent to:

Romilly Wilde, c/o Westex, Parkside House, Riverway, Harlow, Essex, CM20 2DW

COUNTRIES WE CURRENTLY SHIP TO

United Kingdom
United States
Canada
Albania
Australia
Austria
Azerbaijan
Bahrain
Bangladesh
Belgium
Bermuda
Bosnia
Bulgaria
Cambodia
Canary Islands
Channel Islands
China
Congo
Croatia
Cyprus
Czeck Republic
Denmark
Egypt
Estonia
Finland
France
Germany
Ghana
Gibraltar
Greece
Holland
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy
Japan
Jordan
Kazakhstan
Kenya
Kuwait
Latvia
Lebanon
Lithuania
Luxembourg
Malaysia
Malta
Mexico
Monaco
Morocco
New Zealand
Nigeria
North Caledonia
Norway
Oman
Pakistan
Panama
Philippines
Poland
Portugal
Quatar
Romania
Russia
San Marino
Saudi Arabia
Singapore
Slovakia
Slovenia
South Africa
South Korea
Spain
Sri Lanka
Sweden
Switzerland
Taiwan
Turkey
UAE
United Kingdom
United States
Vietnam
West Indies
Yemen