Free shipping is offered on all Romilly Wilde orders over £125 in the UK. Standard courier charges will apply on all orders under £125 and all orders Internationally. Cut off time for receiving orders is 1pm for goods to be despatched that working day and will be dispatched by next day delivery via DPD (only applies to orders in the United Kingdom). All details will be sent to you via email in your order confirmation. We use a number of international couriers, details of which will be provided in your shipping confirmation as delivered to you by email.
Please refer to the separate ‘Delivery & Returns’ section on the website. We would ask you to inspect the Goods upon delivery to check that your order is complete. Should there be any problem with the Goods please notify us as soon as practicable and in any event within 48 hours of Receipt of the Goods.
RETURNS & REFUNDS
Our customers are much valued, so if after receiving an order you change your mind, you are entitled to a full refund, no questions asked. However, goods being returned to us must be in their original, un-opened and unused condition. It is easy to detect whether product has been dispensed from the pumps, and we remain within our rights to not issue a refund if this is shown to be the case. If however you have a complaint after using the product, please contact email@example.com. If any of your products fail or are faulty, please return to the address below with all your details and reasons for return. All returns to be sent to:
Romilly Wilde, c/o Westex, Parkside House, Riverway, Harlow, Essex, CM20 2DW
COUNTRIES WE CURRENTLY SHIP TO