SHIPPING, RETURNS & REFUNDS
We now ship Globally. For a list of all of the countries that we now ship to please see below. Complimentary shipping is offered to all Romilly Wilde customers in the UK with a total order value of over £125. Standard courier charges will apply outside the UK and worldwide. For next day dispatch orders must be received by 1pm – Goods will be despatched that working day, or latest working day 2, using next day delivery via DPD (only applies to UK). All details will be sent to you via email on your order confirmation. International delivery will be subject to their tracking system, and you will be notified of its status.
We would ask you to inspect the Goods upon delivery to check that your order is complete. Should there be any problem with the Goods please notify us as soon as possible and in any event within 48 hours of Receipt of the Goods.
If after receiving an order you change your mind, within 14 days from the date of purchase you are entitled to a full refund, no questions asked. Returned Goods must be in original, opened and unused condition. It is easy to detect whether product has been dispensed from the pumps, and we remain within our rights to not issue a refund if this is shown to be the case. If however you have a complaint after using the product or have any returns queries please contact firstname.lastname@example.org.
Below is a list of all of the countries that we currently ship to. Please select your shipping destination country to see the shipping price. If your country is not listed please contact us.